We want to create a special environment for you and your team. We hope this online service will do just that.

This site will provide you with an insight into our park. It will give you access to a multitude of services like the meeting room diary, takeaway and catering, concierge, along with events, promotions, galleries and even maps and plans to ensure you know your way around.

Have a play with both the information and services section – you’ll be surprised what’s available and in store for you and your team. Our main messages and blogs are handy to see – feel free to add your own comments and thoughts – we’d love to hear what you think and how we can make things better.

Service is everything to us, so let us know what you think. There are plenty of ways of getting in touch with us, whether via twitter; linkedin or the good old fashioned telephone. Even better, why not pop in and say howd’you do!

Categories: BCO,Darlington,Featured,General,Ingenuity,National Report,North East England,office space in darlington,offices to let in darlington,offices to rent in darlington,Real Service,RICS

We’re leading the way in customer service in the UK »

 

We’re over the moon to see that we’ve been singled out as an example of best practice in a new national report issued by the British Council for Offices (BCO).

The report looks into the relationships between office owners, managers and occupiers – and calls for action to improve customer service.

And, that’s where Lingfield Point comes in…The business park has a unique approach to customer care, equating its offer to the level of service people staying in a five star hotel would receive.

The case study highlights the fact that Lingfield Point’s award-winning ‘contemporary loft-style offices ooze soul and personality .’ 

With office space in Darlington available from 200sqft through to 50,000sqft+ – there is space available for any shape and size with a service standard that is hard to beat.

The report says: “There are not many places where you can experience the beauty of beekeeping, marvel at Freya the hawk and meet with colleagues in a recycled VW camper van.”

Lingfield Point is owned by a fund managed by Clearbell, an independently-owned private equity real estate fund, which uses creativity and a customer-orientated approach to continue to recycle the office spaces from buildings that were once part of Patons and Baldwins – the world’s largest wool factory.

Dominic Moore, Clearbell’s asset management director, said: “The on-site team ensures an outstanding service standard is delivered with Lingfield Point’s typical flourish of creativity and quirkiness.”

Sara Williams, head of marketing and business development, said: “Property is about people not bricks and mortar. People are what make Lingfield Point unique. It’s about understanding the people behind the businesses and how we can make their world easier to operate in.

Fun with colour add life to lingfield

Fun with colour adds life to Lingfield Point

“We have slogans such as ‘Work Nice, Play Nice’ ‘Work Sweet Work’ and ‘Work it’s a Beautiful Day’ which embrace Lingfield Point’s spirit and sum up a place where good business feels at home.”

The BCO’s research carried out by Real Service shows that while two out of three office occupiers are happy with the quality of their office space, less than one in three feels the industry understands their occupier needs. This clear gap between customer expectation and customer experience has led the BCO to suggest a ten point action plan to improve alignment between owners, managers and occupiers. It also says that a greater understanding of occupier priorities is needed and that ‘building performance’ should be redefined.

Lingfield Point conducts regular perception surveys to monitor the standard of customer service offered – with all of those that took part rating their overall satisfaction as good or excellent – and 100% would recommend Lingfield Point to others looking to make their business home at Lingfield Point.

Chris Richmond, Chairman of the BCO Occupier Group and Head of Real Estate, PwC, said: “ ‘The customer is always right’ is a motto that exhorts business to give a high priority to customer satisfaction. While this may be true of many service sectors, UK office occupiers’ perceptions of real-estate suppliers continues to be one of disillusionment and frustration.

“Some landlords have already identified a need for reform, and are forging a cultural change, recognising that it is business occupiers who drive the commercial buildings they develop, and manage, and with whom they need to engage to understand ever-changing modern business practices.

“This report sets out what we at the BCO see as an important course of action to impact a step-change in the industry, but only time will tell whether this will lead to prescriptive service-level commitments in line with other sectors.”

One of the suggestions in the report is to redefine the service standard – we believe that Lingfield Point has set the bar high and we are delighted to be the focus of a case study by the pre-eminent industry experts.

If anyone wants to see for themselves how we do it, we’d be delighted to welcome them to life at Lingfield.

Pick up the phone to one of our leasing agents, David Jackson at Jackson & Partners on 01325 352 461

or Tim Carter at Connect Property North East on 01642 602 001

Related articles:

Property sector is ‘lagging behind’ in terms of customer service
http://www.propertyweek.com/news/property-sector-is-%E2%80%98lagging-behind%E2%80%99-in-terms-of-customer-service/5075548.article

EGI – Occupiers ‘failed’ by office market

http://www.egi.co.uk/news/occupiers-failed-by-office-market/?keyword=British%20Council%20for%20Offices

Workplace Insight – UK property industry ‘lags-behind’ customer service revolution says BCO
http://workplaceinsight.net/uk-property-industry-lags-behind-in-levels-of-customer-service-says-bco/

Facilities Management Journal – BCO research calls for greater occupier satisfaction within UK office industry
http://www.fmj.co.uk/bco-research-calls-for-greater-occupier-satisfaction-within-uk-office-industry/

 
 

Categories: Darlington,Featured,General,North East England,office space in darlington,office space in the North East of England,Small and medium enterprises,United Kingdom

EasyWeb joins us – thanks to great connectivity »

 

THE web is really working for a growing internet company that is expanding and moving its Darlington HQ to Beehive at Lingfield Point.

We’re pleased to welcome Easy Web currently setting up home in our world –  after taking 2,500 sq ft at our award-winning business park that offers high specification office space in Darlington.

The firm has big expansion plans, with offices already in Newcastle and plans for new offices in Leeds, Manchester to open in the next six months.

Tim Moor, General Manager for Easy Web, said: “We were blown away by the quality of space available at Beehive and felt it was a natural home for us as Lingfield Point’s ethos of customer focus matches our own.

“With our increasing customer base we needed a great location in a pleasant environment that’s easy to access – and with exceptional facilities for our team of 40 staff.  We have grown from a small start in Darlington to one of the UK’s leading internet and web design companies – and have plans for further expansion”

Lingfield Point is an excellent location. It’s at the heart of Darlington’s superb transport network, with easy to reach road and rail links ensuring our we’re within easy reach of our other locations across the UK – ideal for our customer base too.”

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Eddie Humphries, Estate Manager at Lingfield Point, said: “Our facilities are first class – from our 24 hour on-site concierge and security service, extensive car parking and on site bus service and a delicious café bistro and child care nursery.

“We are delighted to welcome Webworks to Beehive where they will be part of a thriving business community where we have hi-spec offices available from 2,500 – 15,000 sq ft.

“We have been named as among the ‘coolest’ offices in the North East and anyone visiting will understand why.”

Tim Carter, of Connect Property North East, said: “The fact that such a large Internet based company is moving to Lingfield Point is due to the great accessibility for its customers and the fantastic connectivity the 100MG bearer provides for those based at the business park.”

Fancy finding our why we’re one of the coolest offices in the North East – or testing out our connectivity?

Pick up the phone to one of our leasing agents, David Jackson at Jackson & Partners on 01325 352 461

or Tim Carter at Connect Property North East on 01642 602 001

 
 

Categories: Business,Darlington,Featured,Festival of Thrift,General,national awards,news; sustainability; art; value for money;,North East England,observer ethical awards,office space in darlington,offices to rent in darlington,wayne hemingway

Thrifty thinking leads to Observer Ethical Award »

 

THE UK’s only national Festival of Thrift has scooped the award for Arts and Culture at last night’s prestigious Observer Ethical Awards 2015.

The ultimate celebration of common sense living, which in 2014 welcomed 40,000 visitors to our world, was recognised by the National Awards that honour the brilliant things people do to bring environmental and social justice to the UK.

The Observer awarded this accolade to the Festival of Thrift for putting creative sustainability at the heart of the event and for its enviable reach and solid community engagement.

We’re proud to be the natural home of the Festival of Thrift – the Festival deserves to be recognised nationally and internationally for its approach to common sense living and its love of upcycling. Lingfield Point provides a perfect backdrop as an award-winning location with many of its buildings given a new lease of life through careful and creative regeneration techniques – creating offices with soul. Culture continues to be at the heart of this unique site’s regeneration and the Festival is a great example of our principles in practice.

Festival director, Stella Hall, said: “I’m absolutely delighted to accept this award on behalf of the Festival team, our funders, supporters and our community. The Festival of Thrift is all about showing people how reusing, recycling and upcycling can be fun, save money and benefit the environment at the same time. Last year’s event saw a phenomenal turnout and we are delighted to have its success recognised by the Ethical Awards 2015.

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“We are developing a fantastic programme for 2015, which will bring together specially commissioned performances, demonstrations, exhibitions and workshops offering frugal advice, tips and tricks to festival-goers of all ages”

Wayne Hemingway MBE, Festival of Thrift co-founder, said: “Festival of Thrift is a wonderful celebration of thriftiness and sustainability that has truly captured the nation’s imagination, and each year visitor numbers have grown from strength-to-strength.”

The award-winning Festival of Thrift will launch in Darlington town centre on Friday 25 September 2015 before the festivities move on to Lingfield Point for a weekend of frugal fun on Saturday 26 and Sunday 27 September 2015 at the unique business park. The Festival of Thrift exemplifies the ingenious Darlington brand, and demonstrates a spirit of innovation and a place where people work together to develop new solutions and improvements through a great many partnerships including Darlington Partnership and Darlington Cares.

For more information on the Festival of Thrift 2015 and its programme visit the website at www.festivalofthrift.co.uk and register for updates.

Fancy making a home in one of our offices with soul?

Pick up the phone to one of our leasing agents, David Jackson at Jackson & Partners on 01325 352 461

or Tim Carter at Connect Property North East on 01642 602 001

 
 

Categories: branding,Darlington,Featured,General,ingenious darlington,news; sustainability; art; value for money;,North East England,office space in darlington,place making

An ingenious name for an ingenious place called Darlington »

 

We’re always keen to find new ways of inspiration for the 50+ businesses based in our office space and around our industrial units in Darlington and when we heard about the latest branding work based on Darlington’s legendary ingenuity, we couldn’t wait to be involved!

The single, uplifting story we can tell about our town is simple. In fact it’s ingenious!

‘Darlington – a most ingenious town’ brand has allowed us all to tie the town’s past, its present, but most importantly of all, can inspire its future.  But it’s also a challenge to ensure that we live up to this ambition and keep on proving it to be true for the next 200 years or more.

CMYK_Darlington_bylines_v_yellow_w copy

 

Our award-winning space at Lingfield Point is keen to play a part in developing this place-making brand and we’re welcoming this intiative that pulls together all the things that are great about our town. 

The town is undergoing a regeneration which mirrors our own.  Lingfield Point will continues to invest and develop unique office and industrial space in Darlington and is pleased to promote this creative and surprising element the Ingenious Darlington brand is all about running through everything it does. 

Darlington has always been quietly remarkable with a backbone of ingenuity running through it – from the founding of the railways, to the building of the Sydney Harbour bridge – and our own heritage as Patons and Baldwins, the largest wool factory in the world.

For more information about this new brand we all can support, simply log onto http://www.ingeniousdarlington.com/

Fancy finding out a wee bit more about how you can make a home here – in our ingenious place for business?

Call our leasing agents David Jackson at Jackson & Partners on 01325 352 461

 
 

Categories: County Durham,Cycling,Darlington,Featured,North East England,office space in darlington,offices to let in darlington,offices to rent in darlington,Small and medium enterprises,Tees Valley

We’ve been saddling up for cycling »

 

With sustainability at the heart of everything we do – we’ve saddled up and enjoyed cycling around the site – thanks to LocalMotion and the Love to Ride Tees Valley team.

Employees of our 50+ businesses, who are more used to keeping the wheels of commerce turning, have been able to take the opportunity to turn two wheels with cycling action with a difference as part of a special event celebrating National Bike Week.

And, it wasn’t just about two wheels – as one of the attractions was a six wheeler bike – and for an extra special blend of healthiness there was also a cycle with a built in smoothie maker, as well as Lingfield Point’s Dutch bikes, which are available for free hire for customers.  Joining Eddie Humphries on two wheels were a whole range of businesses including FaulknerBrowns Architects.

A delicious treat awaits all that take to the smoothie making bike

A delicious treat awaits all that take to the smoothie making cycle!

Eddie said: “Cyclists were able to whizz around our neighbourhood – seeking out more of the 90-acre site – starting at our award-winning Beehive office space – and then enjoying the Lingfield Lap – one of the many reasons that makes Lingfield Point a great place to do business.”

There was a free ‘Dr Bike’ session, where people could have their cycles checked over; a ‘try a bike’ session and personal travel planning to find the cheapest and greenest ways to travel to and from work.

Our lovely Dutch bikes - free on-site bike hire

Our lovely Dutch bikes –   free on-site bike hire

Eddie added:” With more than 2,500 people now working at the business park, sustainable transport links are a high priority for customers and its a key feature to attract new businesses to Lingfield Point.   With our free bike hire service available from outside of the Beehive – its a welcome addition to the exclusive parking, on-site bus service and high spec office space now available in Darlington.”
Fancy finding out a wee bit more about how you can make a home here for your business?

Call our leasing agents David Jackson at Jackson & Partners on 01325 352 461

 
 

Categories: Business,Darlington,Featured,North East England,office space in darlington,office space in darlington; offices to let; events

Twice as many reasons to hop on board… »

 

Sustainability is as easy as ‘one plus one, equals two’ for us now that our bus service has doubled its frequency to our world thanks to Arriva and Darlington Borough Council.

With more than 2,500 people now working at the business park, the bus service is a key feature to attract new businesses to the business park.  With the main bus stop now situated outside of Beehive – its a welcome addition to exclusive parking and high spec office space available from 2,500sqft.

 

Eddie Humphries, Estate Manager, said: “This increase in service is a real match for our sustainability ethos and represents great value for employees and businesses.
“Although we have plenty of parking it is wonderful to see so many of our customers buying into travelling by public transport. This service can help make a real difference in the pocket as well as the environment.  New bus stops will be appearing, as the new service will travel both ways through the site and new timetables will be available.”

 

Arriva North East, with financial support from Darlington Borough Council’s Local Motion project, introduced a bus service to the Business Park in 2012 on a trial basis.

The trial has been so successful that Arriva is now operating the service on a commercial basis and will add eight peak hour journeys into the timetable to cope with rising demand – and to help even more people get to and from work, quickly, cheaply and easily.

Brilliant news for our businesses

Brilliant news for our businesses

From May 17 the additional services to Lingfield will be operated as part of Arriva’s new Service 2, which will offer cross-town links from Branksome to Red Hall via the town centre up to every 12 minutes, with peak hour journeys operating via Lingfield Point.

Full timetable details can be found at: http://www.arrivabus.co.uk/north-east/timetables/

 

For more information about how you can make your business feel at home here at Lingfield, contact our joint agents, 

David Jackson at Jackson & Partners on 01325 352461; or Tim Carter at Connect Property NE on 01642 602 001

 

 
 

Categories: Business Park,Darlington,Featured,Festival of Thrift,General,news; sustainability; art; value for money;,office space in darlington,offices to let in darlington,Upcycling,wayne hemingway

Lingfield Points the way to a great Festival of Thrift for 2015 »

 

We’re over the moon to announce that we’ll be hosting the fabulously frugal Festival of Thrift again this year – scheduled for Saturday 26 September & Sunday 27 September – one of the biggest events in the North East’s social calendar.

This two-day event – now in its third year – will be packed full of free, family fun and we’ll be revealing details of events, attractions and workshops – with something for everyone – over the coming months.

F o T Event-26

Family fun thanks to the Festival of Thrift

 

The initial concept of creating a festival to show people how reusing, recycling and upcycling can be fun, save them money and benefit the environment remains the same. This year there will be even more advice, tips and tricks that will ensure visitors do just that.

Eddie Humphries, Lingfield Point Estate Manager, said: “Last year around 40,000 people visited Lingfield Point over the two-day Festival, which gives us a great opportunity to showcase the business park, and everything we have on offer – from public art to the award-winning upcycled office spaces like The Beehive and Lingfield House.

Eddie added, “Lingfield House – home to YARN – and Beehive are great examples of upcycled office space and has space available from 540 sqft with a neighbourhood that provides a great social atmosphere.  The Beehive, in particular, is a great space for growing businesses and with events like this we hope to welcome even more customers with space available from 1,800 sqft”

The Festival will be in the capable hands of renowned festival director Stella Hall who is delighted to have the support of Lingfield Point and its business community for 2015.

Stella said: “We’re developing a fantastic programme and all we can say at this stage is that we’ll be bigger and better than ever – bursting at the seams with famously thrifty entertainment and amazing artists.”

F o T Day 2-8

We’re looking foward to fabulous free fun in September

 

Stella added: “Last year was a massive success and we’d certainly love to see the crowds flocking to Lingfield Point again.

“Thrift is more than a trend – it’s here to stay, it’s a culture and a set of values to live by. The Festival is certainly helping to get it engrained into the lives of people in across the North East.

“Our thrifters are a community and the Festival is a great opportunity for them to get together and share what they do, while enjoying great entertainment and a free day out.”

 

For more information on the Festival of Thrift 2015 programme please visit the website at www.festivalofthrift.co.uk and sign up for updates.

 

Fancy finding out how you can make your business home here?

Call our leasing agents, David Jackson – our on-site leasing agent – from Jackson & Partners on 01325 352 461

or Tim Carter from CPNE on 01642 602001.

 
 

Categories: cool office space,Darlington,Featured,lingfield life,lingfieldpoint,North East England,office space in darlington,offices to let in darlington,The Journal

Lingfield Point – one of the top ten ‘cool’ places to work in the North East »

 

Is coming to work rubbish?  Well, it’s not if you work at one of the 10 North East workplaces that one of our regional newspapers, The Journal, has selected in their first ever list of the region’s coolest offices and we’re proud to be recognised as a place that makes a difference in the North East.

 

Fun with colour add life to lingfield

Fun with colour adds life to lingfield

 

Are we cool? Are we creative? We certainly put our customer at the centre of our world with our unique style of office space.  So if putting your customers at the centre of your world is cool – then, yep, we’re cool!

They’re aren’t too many places where you can experience the beauty of beekeeping or meet Freya the hawk – our latest member of the team (and if you dare, enjoy a walk with her!).  Fancy a meeting with a difference?  Then meet in YARN – one of our most dramatic meeting spaces (not to mention the camper van in Beehive).  We think that these services are pretty cool as exclusive benefits of taking office space at Lingfield Point.

Unique break out space in YARN

Unique break out space in YARN

Lingfield Point is home to a thriving business community and a real life example of what is possible to achieve with creative (and sustainable) upcycling. Visitors tell us they feel the place has real soul and we think that this is down to re-using dramatic buildings with an obvious former life.  This ‘soul’ and our unsurpassed customer service combine to foster a real community spirit.

This caring and thoughtful approach results in office space with personality; a place full of people who build businesses that flourish and a beating social heart with services that make you smile. 

All in all, an environment designed to help your business thrive and with office space available from 500 sqft through to 50,000 sqft – your own cool space at Lingfield Point is just a phone call away.

 

Fancy finding out a wee bit more?

Call our leasing agents David Jackson at Jackson & Partners on 01325 352 461

 
 

Categories: Darlington,Featured,General,logistics,manufacturing,North East England,offices to let in darlington,overspill,warehousing

Winning ways with our warehousing offer »

 

A SURGE in demand has led to a huge growth for our warehousing here at Lingfield Point.

The volume of work has seen Lingfield Warehousing and Logistics double in size in the past three years – and the prediction is that there is much more growth to come for warehousing in Darlington.

In the last year alone,  one of our biggest customers – Lingfield Warehousing and Logistics –  moved from occupying 200,000 sq ft to 300,000 sq ft.

Julian Brooke, Managing Director of Lingfield Warehousing and Logistics, said: “It is an extremely busy time for us. Our competitive pricing and the standard of service we offer customers have led to an increase in sales over the last year.

Julian Brooke, MD of Lingfield Warehousing

Julian Brooke, MD of Lingfield Warehousing

This success is great news for business  – and is a clear indicator that manufacturing in the North East is on the up.

Lingfield Warehousing and Logistics is a key player in the storage and logistics overspill market in the North East and offers a wide range of short or long-term logistics, from general storage and warehousing to document archives.

Julian added: “We now occupy more than 275,000 sq ft of Lingfield Point and have 40,000 archive boxes in storage… but there’s always plenty of room for more.

“At Lingfield Warehousing and Logistics you can rent everything from the space for one pallet, to a 100k sq ft building with a design and build team in place to create something ideally suited to each customers’ needs.”

For information about Lingfield Point’s warehousing offer contact Julian Brooke on 01325 485533 or email: Julian.Brooke@lingfieldwarehousing.co.uk.

Fancy a chat on your office or industrial needs for your business? Pick up the phone and we’ll pop the kettle on. 

Call our management team on 01325 486486 or our leasing agent  Jonathan Simpson at Connect Property North East on 01642 602 001.

 
 

Categories: Business,Children,Darlington,Featured,General,Lingfield Point,office space in darlington,office space in the north east,Office space to rent in Darlington,Primary school,richard branson,virgin money

Inspiring our entrepreneurs of the future »

 

As part of the Virgin Money’s Make £5 Grow scheme, a number of primary schools across Darlington, including Red Hall Primary School have teamed up with Foundation for Jobs to teach our younger generation the value of money and how to run a mini-business.  We think this is a great idea and we hope we’ll be able to encourage our entrepreneurs of the future to base their office space in Darlington here.

This simple scheme gets our children building skills for the future – learning valuable lessons surrounded by mentors and our supportive environment. Virgin Money have given children £5 per head and have worked in teams to develop a wide range of products to entice our friends and colleagues to buy as we move towards the Easter celebrations.

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Children are encouraged to think carefully about their target audience, product costing, pricing and marketing – even hitting the phones with cold calling to our customers to encourage sales. In addition, schools keep any profit made after the original loan has been paid back – a great reward for pupils’ enterprise and hard work!

Once the programme has finished, the school will learn how much our local children have made – with all profits going to the school fund – a great way to experience the benefits of strong leadership and clear thinking.

Surrounded by creativity; customer service and of course great office space, we’re hoping our local school children have enjoyed the challenge and opportunity of business – we’ll certainly be encouraging this flair of productivity.

Fancy a chat on your office or industrial needs for your business? Pick up the phone and we’ll pop the kettle on. 

Call our management team on 01325 486486 or one of our leasing agents David Jackson at Jackson & Partners on 01325 352 461

or  Tim Carter or Jonathan Simpson at Connect Property North East on 01642 602 001.